Mark Noriski F. Milca

• Built a website, meal builder, CRM, operations dashboard, automations, and Conversation AI supporting 1,000+ daily enquiries across web and Facebook.
• Connected admin and kitchen workflows, reducing manual handoffs and helping resolve a sales discrepancy.

• Managed end-to-end GoHighLevel setups across websites, funnels, CRM, workflows, forms, calendars, payments, communities, and email marketing.
• Implemented Conversation AI, Voice AI, webhooks, private integrations, custom fields, custom values, and external integrations for client processes.

• Used Ivorey to build funnels, CRM journeys, email nurture workflows, appointment flows, payments, and customer follow-up.
• Connected landing pages, forms, email sequences, bookings, payments, and automated delivery to reduce manual handling from enquiry to purchase.

• Built the company website and connected enquiry forms directly to CRM.
• Automated lead capture, follow-ups, and admin processes to reduce repetitive work.

• Managed Shopify products, collections, and storefront content.
• Used generative AI for illustration production and QA across books and customer orders.

AI Lead Recovery Agent

GoHighLevel · n8n · Supabase · AI

• Built an AI-assisted lead recovery system that evaluates CRM activity and determines the next follow-up action.
• Connected GoHighLevel, n8n, and Supabase with safeguards for bookings, contact preferences, recovery state, and human approval.

Automation Engineering Playground

n8n · APIs · Webhooks · AI Automation

• Built a web-based learning app that teaches automation engineering through guided labs, debugging exercises, and hands-on workflow challenges.
• Covers APIs, data transformation, retries, error handling, AI workflows, safeguards, and production-style automation patterns.

STI College Carmona